Olina (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”) and adhering to the Google API Services User Data Policy, including the Limited Use requirements. This privacy policy explains how we collect, use, and disclose personal information through our website and services. Our services are designed to empower e-commerce businesses and advertisers by offering dynamic solutions based on comprehensive data analysis. Our platform caters to the needs of e-commerce platforms, digital marketers, and business owners seeking to optimize their marketing campaigns and financial strategies. This policy applies to all interactions with Olina, whether through our website, applications, services, or customer support channels.
By accessing or using Olina’s services, website, or applications, you acknowledge that you have read, understood, and consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Information We Collect
Contact Information: We collect your name and email address when you sign up for our waitlist or contact us.
Business and Financial Information: In addition to contact information, we collect detailed business and financial data essential for assessing your eligibility for Olina’s services. This includes, but is not limited to, your marketing spend across various platforms, sales revenue, conversion rates, and other pertinent financial metrics that help us tailor our receivables acquisition process to your specific needs.
Advertising Campaign Data: We collect data from various platforms, including Google Ads and others we may integrate with in the future, to analyze and optimize your advertising campaigns.
Integrated Platform Data: We seamlessly integrate with a range of platforms, such as Shopify and Stripe, to gather comprehensive performance data. This integration allows us to analyze your business operations holistically, ensuring that our receivables management decisions are informed and aligned with your business goals.
Information from Internal Tools: We also collect information about internal tools used by our partner companies that we integrate with, such as performance data and customer information.
Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve our services, analyze website performance, and personalize user experiences.
Types of Cookies We Use:
Essential Cookies: Necessary for site functionality and security.
Analytics Cookies: Help us understand user interactions and improve service performance.
Marketing Cookies: Used to deliver relevant ads and measure campaign effectiveness.
Legal Bases for Processing
We process your personal data under different legal bases depending on the specific purpose of collection and use:
Contractual Necessity: Processing of financial data, such as transaction details and receivables assessments, is required to fulfill agreements with our customers.
Legitimate Interests: We analyze advertising campaigns and business performance metrics to optimize receivables acquisitions, ensuring our services remain efficient and beneficial to users. This analysis balances our interests with your privacy rights.
Consent: We collect and use your contact details for direct marketing communications only if you provide explicit consent. You may withdraw consent at any time through the opt-out options in our emails or by contacting us.
Legal Obligation: Certain data, such as transaction history and financial records, may be retained and disclosed to comply with legal, regulatory, or tax obligations.
How We Use Your Information
Service Provision: We use your personal information to provide our services, including analyzing your advertising campaigns to facilitate receivables acquisitions, contacting you about your receivables status, and processing transactions accordingly.
Dynamic Funding Allocation: Our core service involves analyzing your business data to strategically manage receivables acquisitions. By understanding the intricacies of your marketing campaigns and financial performance, we can ensure receivables structuring that supports your business growth.
Communication and Updates: We may use your contact information to communicate with you about our services, updates, and promotions.
Legal Compliance and Protection: We use your information to comply with legal obligations, protect our rights and interests, and conduct research and analysis to improve our services.
Information We Share
We use your information to comply with legal obligations, protect our rights and interests, and conduct research and analysis to improve our services.
Legal and Protective Disclosures: We may disclose your personal information if required by law or to protect our rights or the rights of others.
Security
Data Protection Measures: We take reasonable steps to protect your personal information from unauthorized access, disclosure, and misuse. We employ a multi-layered security approach, including encryption of data in transit and at rest, regular security audits, and access controls that ensure only authorized personnel can access sensitive information. However, no security measure is completely secure, and we cannot guarantee the security of your personal information.
User Rights and Choices
Access, Correction, and Deletion: You have the right to access, correct, and delete your personal information. You may also object to the processing of your personal information or request that we restrict the processing of your personal information. To exercise these rights, please contact us using the information below.
Data Management Preferences: You have the right to manage your data with Olina, including the ability to update, correct, or delete your information upon request. You can also adjust your preferences regarding how we use your data for marketing purposes or withdraw consent for specific data processing activities.
Limitation of Liability
We are not liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or the disclosure of your personal information, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses, including reasonable attorneys’ fees, arising out of your use of our services or your violation of this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website. We encourage you to review the updated policy to stay informed about how we are protecting your data.
Children’s Privacy
Olina’s services are primarily aimed at businesses and professionals within the e-commerce industry. Our platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for our services. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at help*@tryolina.com.
Data Retention Policy
We retain personal and business information as required by regulatory and financial compliance obligations, including maintaining records of transactions, agreements, and user communications for a minimum period as mandated by law. If you request account deletion, we remove your personal data within 30 days, except for legally required records.
Olina, Corp. Financial Services Disclosure
Olina, Corp. partners with Stripe Payments Company for money transmission services and account services, with funds held at Fifth Third Bank, N.A., Member FDIC. The Olina Card Visa® Commercial cards are powered by Stripe and issued by Celtic Bank.
Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at help@tryolina.com. Our dedicated privacy team is committed to addressing your questions and ensuring your data is handled with the utmost care.
